Where business quietly leaks away
01.
Leads live in WhatsApp chats, notebooks, and spreadsheets instead of one system, so nobody has the full picture.
1
02.
Customers repeat themselves on every call because no one has their history in front of them.
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03.
Deals quietly go cold because a follow-up got missed, and no one notices until the customer is gone.
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One inbox, one pipeline, one record of every customer
Support ticketing with SLA tracking, so nothing falls through the cracks
One inbox for every channel — WhatsApp, Instagram, email, webchat, and calls
A full sales pipeline — leads, quotes, orders, and invoices in one place
A built-in contact centre — browser softphone, IVR, queues, and call recording
Cross-module dashboards and reporting your whole team can see
What changes in your business
You can see which deals are stalling before you lose them
Deals with no activity for 14 days, visible on one screen
An enquiry survives the person who took it
When someone leaves or is away, their pipeline is still workable
Customers stop explaining themselves from the start
Repeat callers are not asked the same questions again
You know whether support is getting slower
Time from ticket raised to resolved, tracked against your SLA
Your team runs on the same numbers you do
One pipeline and one set of reports instead of chats and spreadsheets
01.
Week 1 — Discovery & Planning: we map your current process and identify the right modules for how your team actually works.
02.
Week 2 — Setup, Migration & Training: your data is imported, roles and permissions are set, and your team is trained from day one.
03.
Week 3+ — Go Live & Support: you're up and running, with a 30-day success plan and ongoing optimisation.
Pricing
Contact us for pricing
What channels does Spider CRM bring together?
How is this different from Zoho/HubSpot?
How long does setup take?
What can the AI actually do?
Do we need an IT team to run this?
